Your customers keep saying "never heard back." Let's fix that in 48 hours.
Every missed call gets a text back in 60 seconds. Every quote gets chased until it's a yes or a no. Set up inside the tools you already pay for, by a guy who spent 20 years on the tools himself.
7 am or 7 pm slots
It's 2:10 on a Tuesday. You're under a sink in Glenmore. The phone buzzes in your back pocket. "Unknown — Kelowna."
You let it go. You'll call back at the truck.
Two more come in before you're done. By the time you're back in the seat there are four missed calls, two voicemails you haven't listened to, and you remember maybe one of them.
Tonight at the kitchen table you'll open Jobber, look at the six quotes you sent last week, and think: two said yes. The other four are probably thinking about it.
They're not thinking about it. They called the next guy on Google.
I know because I did the same thing for 20 years.
Here's what nobody in the trades says out loud:
And every single one of those is a job that went to whoever got back to them first.
You've probably tried some of this already.
None of that failed because you're lazy. It failed because it was either built by someone who's never run a crew, or it needed you to become an office guy. You're not an office guy. That's the whole point.
The Lead Leak Fix
Not more leads. Not a dashboard. Not another login.
Just this: the leads you already get stop leaking.
I set it up. You approve the wording. It runs on its own. Two days, start to finish, and the only thing you do is one 30-minute call.
What's inside
Missed-call text-back.
Any call that goes to voicemail gets a text within 60 seconds. In your words. Something like:
Nobody thinks it's a robot, because it isn't written like one. You sign off on every line before it goes live.
Quote follow-up, five touches over ten days.
Sent a quote? The chase starts automatically. Day 1: did it come through. Day 3: any questions. Day 6: want to get you on the schedule. Day 8: a smaller-scope option if budget's the issue. Day 10: a clean close. Text and email, written like a tradesman wrote them, because one did.
Website form response.
Someone fills out the contact form your nephew built in 2021? They get a reply in under a minute, and you get a text on your phone. No more finding a lead from June in October.
The Friday sheet.
One page, every Friday. Missed calls. Texts sent. Replies. Quotes chased. Quotes closed. That's how you know it's working. No dashboard. No login.
A 10-minute video walkthrough.
Where everything lives, how to pause it when you're at the lake, and where the kill switch is.
Built inside what you already have.
On Jobber or Housecall Pro? It lives there. Just a cell phone? I set up a $20/month business line that forwards — you keep your number.
The price
The Text-Back
Missed-call text-back only. Set up in 24 hours. Includes the walkthrough. For the guy who wants to see it work before going further.
The Lead Leak Fix
Everything above. Text-back, the 5-touch quote chase, form response, the Friday sheet, and I'll rewrite any script any time you want it changed. This is the one most guys pick.
Book your 30-minute setup callThe Full Front Desk
Everything in the Fix, plus a website chat that qualifies and books, your Google Business Profile cleaned up (photos, services, review-request texts after each job), and a 20-minute call once a month to read the numbers together. For 8+ truck outfits that want the whole front end handled.
Book your 30-minute setup callShow Me the Texts
If 30 days of Friday sheets don't show at least one missed call or dead quote that turned into a real conversation with a real customer, I refund your setup fee. All of it. I shut it off, and you keep the scripts.
I can offer that because it fires automatically. Unless your phone never rings, it's going to catch something in the first month.
Frequently asked questions
I've been burned by marketing guys before.
I don't have time for a setup call.
Won't my customers think the texts are a robot?
$97 a month, forever?
I already have Jobber. Doesn't it do this?
What if a text goes to the wrong person — a supplier, my mother-in-law?
Can you just send me some info?
How do I know it's working?
I don't want more work, I can't staff it.
Do you do this outside the Okanagan?
The quotes you send this fall and don't chase are the jobs you won't have in April.
I do five setups a week, by hand. When this week's slots are gone, the next one is next week.
7 am or 7 pm. Pick the one that isn't in the middle of a job.
Or text me at +1 (236) 970-1265: "Call me at 2:10."
I'll show you what your customers hear.
